Cloud-based ERP applications are expected to undergo significant changes as 2012 comes to a close and 2013 begins. Computerworld’s Chris Kanaracus recently suggested that companies will have many choices regarding ERP apps as vendors compete for clientele in this burgeoning market.
“With no shortage of choices now and upcoming for cloud ERP, the real question seems to be whether customers will vote en masse with their wallets,” Kanaracus suggested.
The writer also explained that in addition to more cloud-based ERP offerings in 2013, the general comfort level of companies using such solutions is also expected to grow.
The cloud allows businesses to allow employees greater accessibility to corporate documents, which is not possible with traditional on-site deployments. Another major selling point of hosted environments is that firms generally only pay for the services they use, rather than forking over large upfront fees.
But Kanaracus admitted predicting the future in the tech industry is easier said than done. The writer indicated he agrees with analyst Frank Scavo, who suggested that “few people see really new trends before they start.”
Use of cloud-based erp gaining steam
Another development that may continue in 2013 is the use of end-to-end enterprise applications that include both ERP and CRM apps, according to a recent TechTarget report. Danny Estrada, a CRM practice director at a New York City-based vendor, explained more businesses are looking to implement such functionality for their operations.
The integration of ERP and CRM among organizations appears to be driven by the need to improve inventory management, invoicing and order processing, according to Corinne Sklar, a marketing vice president at a cloud-based software integration service provider.
“If you look at CRM as a whole, organizations are taking it deeper into the enterprise; they are looking at it as a platform,” Sklar said, according to TechTarget. “They are looking closely at the mobile productivity aspects and how they put this functionality into the hands of their entire sales teams.”
As cloud computing continues to mature, more companies of all sizes and industries will likely consider moving on-site applications like ERP and CRM to the cloud. In addition to the technology’s cost-efficiency, the cloud also empowers employees because they can work regardless of location – all they need is an internet connection. This is a limitation of on-site ERP and CRM apps.